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When you notice "crushonplush" listed on your financial statement
"crushonplush" listed on your bank statement or billing invoice when you purchase an item from "crushonplush" or its parent company. This charge may also occur during the renewal of a subscription or if a family member buys something from "crushonplush" or its parent company.
If you cannot yet determine the origin of the charge
Don't see a corresponding charge at crushonplush.com? Confirm whether you made the purchase with another account or if a family member made a purchase at crushonplush.com.
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Look through your email for the words "Thank you for your purchase" or "Order summary".
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Seek a receipt that aligns with the amount reflected on your billing or bank statement.
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On your email receipt, find out who sent it and check their domain’s website. Example, "support@DOMAINWEBSITE.com"
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Access the store's domain site to determine if it looks familiar to you.
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If you recognize the website:
- Check the top of the website and click "Contact Us"
- Go to the footer and click for "Submit a Ticket"
Contact crushonplush Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact crushonplush Customer Service.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.